1. Introduction
This Privacy Policy ("Policy") is issued by 92pkrt ("we", "us", "our" or "the Platform"), accessible at https://92pkrt.cam. It describes how we collect, use, store, protect and — where applicable — share personal data relating to individuals ("you", "your" or "the User") who access or register on the Platform.
By creating an account or using the 92pkrt platform in any capacity, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, you should discontinue use of the Platform and contact support to close your account.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together form the full contractual and compliance framework governing your relationship with 92pkrt.
2. Definitions
The following terms carry the meanings set out below throughout this Policy:
- "Personal Data" means any information that identifies or could reasonably identify a living individual, directly or in combination with other data.
- "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer or deletion.
- "Data Controller" means the entity that determines the purposes and means of processing personal data — in this context, 92pkrt.
- "Data Processor" means a third party that processes personal data on behalf of the Data Controller under a contractual arrangement.
- "KYC Data" means identity verification documents and supporting materials submitted as part of the Know Your Customer process.
- "Cookies" means small text files placed on your device by the Platform to store session and preference information.
- "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for a defined purpose.
- "Sensitive Data" means categories of personal data warranting heightened protection, including identity document numbers, financial account details and, where applicable, health information related to responsible gambling.
3. Data We Collect
92pkrt collects the following categories of personal data in the course of providing its services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, city of residence | Account communication, support, security alerts |
| Financial Data | Payment method type, transaction reference numbers, deposit/withdrawal history | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Behavioural Data | Game history, betting patterns, session duration, navigation paths | Responsible gambling monitoring, product improvement, personalisation |
| KYC Documents | CNIC / passport scans, proof-of-address documents, liveness-check images | Identity verification, regulatory compliance, AML obligations |
| Communications Data | Support chat transcripts, email correspondence content | Customer service quality, dispute resolution, regulatory record-keeping |
We do not intentionally collect sensitive health data. However, where a Player discloses health-related information in the context of a responsible gambling request (such as a self-exclusion application citing gambling addiction), that information is treated as sensitive data and handled with the highest level of care and access restriction.
4. How We Collect Your Data
92pkrt collects personal data through the following channels:
Direct Submission
Data you provide voluntarily when registering an account, completing KYC verification, initiating a deposit or withdrawal, submitting a support request or responding to a survey or promotion. This is the primary source of your personal data on the Platform.
Automated Technical Collection
Data collected automatically when you interact with the Platform, including IP addresses, device identifiers, browser fingerprints, session logs and clickstream data. This data is collected via server logs and first-party analytics tools embedded within the Platform.
Third-Party Sources
Identity and fraud-screening data may be received from third-party KYC verification providers, payment processors and, where required by our AML obligations, from fraud-detection databases. 92pkrt does not purchase marketing data lists from external data brokers.
Cookies & Similar Technologies
Session cookies, functional cookies and analytics identifiers collect data about your browsing behaviour on the Platform. Details of specific cookies in use are set out in Section 10 of this Policy.
5. Data Processing & Purpose
92pkrt processes your personal data only for specified, explicit and legitimate purposes. The primary purposes for which we process personal data are:
- Account Management: Creating, maintaining and securing your registered player account, including login authentication and session management.
- KYC & Age Verification: Verifying that you meet the minimum age requirement (18+) and confirming your identity in compliance with applicable regulatory obligations.
- Payment Processing: Facilitating deposits and withdrawals via the payment methods available in the cashier, including those commonly used by Pakistani players such as Easypaisa, JazzCash, Raast-compatible bank transfers and accounts with HBL, UBL, Meezan Bank and Bank Alfalah. Payment method references are for operational context only and do not imply endorsement by any provider.
- AML & Fraud Prevention: Monitoring transactions and account activity to detect and prevent money laundering, fraud, bonus abuse and other prohibited conduct as required under applicable regulatory frameworks.
- Responsible Gambling: Identifying patterns of play that may indicate problem gambling behaviour, administering responsible gambling tools requested by Players and processing self-exclusion requests.
- Customer Support: Responding to your enquiries, resolving disputes and maintaining records of support interactions for quality assurance.
- Platform Improvement: Analysing aggregated, anonymised usage data to improve the Platform's features, performance and user experience.
- Legal Compliance: Meeting obligations imposed by applicable laws, regulatory requirements and valid orders from competent authorities.
- Marketing Communications: Sending promotional offers and platform updates where you have given explicit consent. You may withdraw consent at any time via your Account settings or by contacting support.
6. Legal Basis for Processing
Where internationally recognised data protection principles apply, 92pkrt relies on the following legal bases for processing personal data:
Contractual Necessity
Processing required to perform the contract between you and 92pkrt — including account creation, KYC verification, payment processing and game access — is carried out on the basis of contractual necessity. Without this processing, we cannot provide the services.
Legal Obligation
Certain processing activities — particularly AML screening, age verification record-keeping and responding to valid authority requests — are carried out to comply with legal obligations applicable in the Platform's operating jurisdiction.
Consent
Where processing is not required for contract performance or legal compliance — such as sending promotional communications or placing non-essential analytics cookies — we rely on your freely given, specific and revocable consent. Withdrawing consent does not affect the lawfulness of processing carried out prior to withdrawal.
Legitimate Interests
Processing for fraud prevention, platform security monitoring, responsible gambling risk detection and aggregated analytics is conducted on the basis of our legitimate operational interests, provided those interests are not overridden by your rights and freedoms.
7. Data Sharing & Disclosure
92pkrt does not sell your personal data. We may share personal data with the following categories of recipient only where strictly necessary and subject to appropriate contractual data protection obligations:
- KYC & Identity Verification Providers: Third-party services that verify identity documents and perform liveness checks as part of the mandatory KYC process.
- Payment Processors: Entities that facilitate the technical processing of deposits and withdrawals. These processors receive only the minimum data necessary to complete the transaction.
- AML & Fraud Screening Services: Specialist compliance providers that screen transactions and account activity against fraud databases and sanction lists.
- Customer Support Platform Providers: Third-party software providers that power the live chat and ticketing system used to deliver customer support.
- Regulatory Authorities: Competent regulatory bodies or law enforcement agencies where disclosure is required by a valid legal order, court order or applicable law. 92pkrt will, where legally permitted, notify you of such a request.
- Group Companies: Affiliated entities within the 92pkrt corporate group where operationally necessary and subject to the same data protection standards as this Policy.
8. Data Retention
92pkrt retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML compliance |
| KYC Documents | 5 years from account closure or last transaction | Legal obligation |
| Financial Transaction Records | 5–7 years from transaction date | AML / financial record-keeping requirements |
| Support Correspondence | 3 years from last interaction | Dispute resolution / legitimate interests |
| Technical & Log Data | Up to 12 months from collection | Security / fraud prevention |
| Marketing Consent Records | 3 years from consent or last interaction | Demonstrating lawful basis for marketing |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
9. Data Security
92pkrt implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
- Transport Layer Security (TLS) encryption for all data in transit between your device and the Platform.
- Encryption of sensitive data fields — including KYC document copies and financial records — at rest in our database systems.
- Role-based access controls ensuring that personal data is accessible only to authorised personnel with a demonstrated operational need.
- Regular internal security audits and vulnerability assessments of Platform infrastructure.
- Incident response procedures to detect, contain and notify affected parties of any personal data breach within a reasonable timeframe.
- Staff training and confidentiality obligations for all personnel with access to personal data.
10. Cookies & Tracking Technologies
92pkrt uses cookies and similar technologies to operate the Platform effectively, maintain session state, detect fraudulent activity and understand how Players interact with the site. The following cookie categories are in use:
Strictly Necessary Cookies
These cookies are essential for the Platform to function. They maintain your login session, preserve your language and display preferences, and protect against cross-site request forgery. They cannot be disabled without preventing core Platform functionality.
Analytics Cookies
First-party analytics cookies collect aggregated, anonymised data about how users navigate the Platform — including pages visited, time on page and error events. This data is used solely to improve Platform performance. No identifiable behavioural profiles are shared with third-party advertising networks.
Functional Cookies
Functional cookies remember your preferences — such as display settings and recently visited game categories — to provide a more personalised experience on return visits. These cookies do not track you across external websites.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform. Disabling analytics or functional cookies will not prevent access but may reduce the quality of your experience. The Platform does not currently respond to browser "Do Not Track" signals as there is no universally accepted standard for their interpretation.
11. Your Rights Over Your Personal Data
Subject to applicable law and our regulatory retention obligations, you hold the following rights in relation to your personal data held by 92pkrt:
Right of Access
Request a copy of the personal data we hold about you, together with information about how and why it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your account record.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing
Request that we limit how we use your data in defined circumstances, such as while an accuracy dispute is being resolved.
Right to Data Portability
Receive a machine-readable copy of personal data you have provided to us, where technically feasible and where processing is based on consent or contract.
Right to Object
Object to processing carried out on the basis of legitimate interests, including direct marketing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the above rights, contact our support team via live chat on the Platform or in writing at [email protected]. We will respond to all verified data rights requests within 30 days. We may request proof of identity before processing a data rights request to protect against fraudulent submissions.
12. Minors & Age Restrictions
The 92pkrt Platform is strictly intended for adults aged 18 or older. We do not knowingly collect, store or process personal data relating to individuals under the age of 18. Age verification is a mandatory component of the KYC process and must be completed before a Player may make any financial transaction on the Platform.
If 92pkrt becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all data will be deleted as soon as reasonably practicable (subject to any legal retention obligations) and any deposits will be returned to the payment source used. Parents or guardians who believe that a minor has registered on the Platform should contact us immediately at [email protected].
13. International Data Transfers
In the course of operating the Platform and engaging with service providers for KYC, payment processing and customer support, personal data may be transferred to and processed in countries other than Pakistan or the User's country of residence. Such countries may have data protection laws that differ from those in Pakistan.
Where personal data is transferred internationally, 92pkrt takes reasonable steps to ensure that an equivalent level of data protection is maintained, including through contractual data protection obligations with recipient third parties. If you have questions about the safeguards applicable to a specific international transfer, you may contact us at [email protected].
14. Policy Amendments
92pkrt reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to how we process your personal data, we will notify you by email to your registered address or via a prominent notice on the Platform prior to the change taking effect.
The "Effective Date" at the top of this Policy reflects the date on which the current version came into force. We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. The current version is always available at https://92pkrt.cam/privacy-policy.
15. Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which 92pkrt processes your personal data, please reach out through the channels below:
Data Enquiries & Support
Live chat is available 24/7 on the Platform for immediate assistance. For formal written data rights requests or privacy complaints, write to [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line. We aim to acknowledge all privacy-related enquiries within 5 business days and to resolve them fully within 30 days.
Language of Response
Our support team can respond to data privacy enquiries in English and Urdu. All formal responses to data rights requests will be issued in English as the Platform's official language.
For guidance on responsible gambling, deposit limits, self-exclusion and related support, please visit our Responsible Gambling page, or raise a request directly with our 24/7 live chat support team.